In the village of Roushan, as the grain in the nearby fields started to grow, 25 women gathered to enroll in a Shining Light Adult Literacy Center. They started to meet each afternoon to learn to read and write. Their daughters attend school – the first generation of girls in this community to be encouraged to do so. Now, these women are students too, and they are eager to make up for lost time. Through regular village visits, strong bonds were quickly built between our field staff, community leaders and this group of determined women.
Through the summer, extreme rainfall resulted in flash floods throughout the region. Half of the village of Roushan was destroyed one night by a landslide. The home where the women gathered to study the Urdu alphabet was flooded and their books and teaching supplies were lost. The Adult Literacy Center was put on hold as the community took stock of what was left and made plans to rebuild.
Our field team worked with community leaders to help assess needs and in December, delivered housewarming kits to the 25 women from the class and their families that included warm bedding, mattresses and a heating stove. Literacy is often bigger than just learning to read and write. In Roushan, it’s led to deep connections and trust, and opportunities for restored community and hope.

Operation Mercy’s partner organisation has worked to develop a monitoring and evaluation program to ensure its programmes are pursuing professional excellence

After forgiving, Enam no longer desires to take revenge and now even prays for her former husband.

Sharif* grew up in a very conservative village. He was bullied at school by students and teachers. His family had heard of our partner’s Scholarship Program and their partnership with the local center to provide housing and support for students just like him.

Working in partnership with local education institutions, more than 2,000 students go through various parts of the life skills program each year.

Young mother Amina*, a graduate of the Skills/Startup Training Empowerment and Practice (STEP) vocational training programme, is opening her dress shop today. The 31-year-old completed the course in 2022,

Nahida likes to study but she never had a chance to go to a school because her parents always moved from one place to another. “I always had a desire to go to a school but I come from a shepherd family and in the summer we move up to high pastures with our livestock and we are not allowed to live in the village,” explains Nahida.

Shy, nervous, tense. Sarah, a 29-year-old mother of two, heard about our character and trauma training from a friend and wanted to see if she could change.

The World Bank´s most recent diagnostic of North Macedonia records one of the worst development of human capital records in Europe, where N.E.E.T. (youth who are Not in Education,

Operation Mercy is about people. At its heart, it’s about believing in the right people—those who are ready for transformation—and praying that they find their way to us.

The quality of training and product in all areas was professional; the standard had been raised.

Winding along dirt roads on the outskirts of Mosul, 34-year-old Ahmad, together with his wife and extended family, awaited a home visit from our training team.

Another commented that no one talks to the young men about sexual education, and this was enlightening for them.

In the village of Roushan, as the grain in the nearby fields started to grow, 25 women gathered to enroll in a Shining Light Adult Literacy Center.

Rrustem joined us three years ago when the football project first began, and he has remained one of the chief “veterans” of the Skopje Eagles.

Looking forward, we have our ears to the ground, to listen to the community and discern a path of hope into the future.

She told us, “If you are with me, I’m not afraid to go forward.” We believe in her and trust that she will take the next step towards making her dream come true.

The STEP program helps women from the north side of the city literally take a step and to move forward together with others.

Hassan, a 27-year-old university student studying English, first heard about our character training through a friend. Through the training, he learned the importance of commitment and consistency,

While attending a character development training, Heba was reminded of a past conflict with her manager and close friend at work. Once, while her manager was traveling,

“Where did you learn gratitude? It seems that your teacher is teaching you some moral matters.”